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Last updated: November 8, 2025

At ChiwawaPay, we respect your privacy and are committed to providing transparency about how we use cookies and similar technologies.

This Cookie Policy explains what cookies are, how and why we use them, and your options for managing them.
This policy should be read together with our Privacy Policy and Compliance Policy.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website.
They help us recognize your device, improve your browsing experience, and understand how our site is used.

Cookies can be:

  • Session cookies — deleted when you close your browser.

  • Persistent cookies — stored on your device for a set period or until you delete them.

  • First-party cookies — set by ChiwawaPay.

  • Third-party cookies — set by external services like analytics or advertising partners.

How We Use Cookies

We use cookies for the following purposes:

a. Essential Cookies

These cookies are necessary for the operation of our website and financial services platform.
They enable you to log in, make secure transactions, and use features such as “Send & Receive,” “Bill Pay,” and “Add Money.”

b. Performance and Analytics Cookies

These cookies help us understand how users interact with ChiwawaPay.
We use tools like Google Analytics to monitor traffic, detect errors, and improve site performance.

c. Functionality Cookies

These cookies remember your preferences  such as language, region, or login information so as to provide a more personalized experience.

d. Advertising and Marketing Cookies

We may use these cookies to deliver relevant ads and promotions based on your activity and interests.
They help us measure the effectiveness of our marketing campaigns.

e. Security Cookies

Used to enhance security, prevent fraud, and protect user data during financial transactions.

Third-Party Cookies

Some cookies on our site come from trusted third parties such as:

  • Google Analytics – for traffic analysis

  • Payment gateways and partners – to process secure financial transactions

Each third-party service has its own privacy and cookie policies, which we encourage you to review.

Managing and Disabling Cookies

You can manage your cookie preferences or disable cookies entirely through your browser settings.
Please note that disabling certain cookies may affect the functionality of ChiwawaPay’s services.

Here are links for managing cookies in popular browsers:

Your Consent

When you visit our website for the first time, you will see a cookie consent banner.
By continuing to use our website after accepting, you agree to the placement and use of cookies as described in this policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices.
Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about our use of cookies, please contact us

This site uses cookies

We use cookies to improve your experience. By continuing to browse or using ChiwawaPay, you agree to our use of cookies for analytics, functionality, and security purposes.